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Research Help

Hours

The MSJ Library is currently open by appointment. If you need assistance with Library services and resources, please contact the Library by email (library@msj.edu), phone (513-244-4216), or by chat service on the Library’s "Research Help" page. A librarian will respond during regular business hours and help determine the best way to assist you. See also Library Hours.

Get Research Help

Ask a Librarian: links to chat, email, telephone options

 

Contact Us

Circulation & Research:
(513) 244-4216

Email: library@msj.edu

Location:
Archbishop Alter Library
Mount St. Joseph University
5701 Delhi Road
Cincinnati, OH 45233

Web site:  http://library.msj.edu

Social Media:   @MSJLibrary on Twitter

Get Research Help

Research help via chat is a new service available to MSJ students, staff, and faculty.  When the service is not being staffed, we welcome patrons to email the Library at library@msj.edu for assistance.

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To email MSJ Librarians about research help or other library services, please contact library@msj.edu.

You can expect a response to your question within 24 hours or sooner.

Do you need more in depth help with your research?
The MSJ Librarians offer consultations tailored to your individual research needs.
To schedule an appointment, visit the Make an Appointment page.

Schedule Appointment button

Main desk for Circulation and Research Help:  (513)-244-4216

Contact a Librarian for Research Help

How can we help you? Your MSJ Librarians can:

  • Provide guidance when you don’t know where or how to start your research.
  • Teach you search strategies for finding and evaluating information.
  • Show you tools & resources that will help with your class papers and projects.
  • Answer questions about Library policies and services.
  • Keep you informed about new resources and services.

Patrons are able to get research help during closures related to the Coronavirus/Covid-19 epidemic by:

  • Email: library@msj.edu
    Email the MSJ Librarians, one of whom will respond to your request within 24hrs.

MSJ Librarians available to assist you:

   Bridget DuMont, MLIS
   Librarian I, Head of Reference & Instructional Services
   Email: bridget.dumont@msj.edu
   Phone: 513-244-4880
 
  Julie Flanders, MSW, MLS
   Librarian III, Head of Strategic Collection Services
   Email: julie.flanders@msj.edu  
   Phone: 513-244-4798
 
  Cynthia Gregory, MLS, MFA
   Librarian III, Head of Electronic Resources
   Email: cynthia.gregory@msj.edu  
   Phone: 513-244-4762
 
  Scott Lloyd, MA, MDiv, MLS
   Senior Librarian, Director of Library Services
   Email: scott.lloyd@msj.edu  
   Phone: 513-244-4347
   Josh Zeller, MLIS
   
Access Services Coordinator
    Email: joshua.zeller@msj.edu
    Phone: 513-244-4882

Fall 2020 Library Services FAQ

During the Fall 2020 semester, the MSJ Library is providing many in-person and virtual services to support students and faculty. Due to COVID-19, we have also made several changes to the way the Library provides its services.  The following FAQ provides information on the modified services the Library is offering. Please review the following information, and if you have any questions or concerns, contact the Library for assistance.

Q:  Is the Mount Library building open? Can I study in the Library?

A: The Library Reading Room and the Lobby are open by appointment for quiet study and research. Please contact the Library by email: library@msj.edu  or phone 513-244-4216 to make an appointment. Appointments are available in one-hour increments whenever the Library is open for business. To help maintain social distancing, the Reading Room and Lobby can accommodate a maximum of 30 people. Wipes and hand sanitizer are available.

Please note the following requirements for studying in the Library:

  • You must check in at the circulation desk when you arrive for your study appointment.
  • Masks are required inside the Library at all times.
  • Social distancing is required inside the Library at all times.
  • No group study or phone calls permitted in the Reading Room. Only individual quiet study is allowed.
  • Only the Reading Room is open for study. The second and third floor study areas are closed.

Q: Can I print/copy/scan in the Library while I am studying?

The printer/copier/scanner is available for student use in the Library Lobby. We ask that you sanitize your hands before and after use. Hand sanitizer and wipes are available.


Q: Can I use one of the Library’s computers while I am studying?

The computers in the Library Lobby and Reading Room are available. We ask that you sanitize your hands before and after use. Hand sanitizer and wipes are available.


Q: What are the Mount Library’s current business hours?

A: The Library’s modified hours of operation are posted on the "Library Hours" page. Hours of operation are subject to change during holidays, semester breaks, and other times, so please check the schedule frequently.


Q: Can I check out print books and DVDs from the MSJ Library?

A: Yes, you can request to borrow books and DVDs by using the request feature in the FOCUS MSJ Library catalog. Look for and click the "Place a Hold" button to login and complete your request. 

Example of where to find "place a hold" button in Library catalog.

Once the MSJ Library receives the request, the item(s) you requested will be checked out to your library account. The item(s) will then be packaged in an envelope, and the envelope will be marked with your name and placed on a pickup cart in the hallway just outside the entrance to the library. Note: items will be kept on the hold shelf for seven days, at which time they will be removed if not picked up.

Note: due to Covid-19, all physical library materials will be subject to a 3-day quarantine period after they are returned to the MSJ Library.


Q: Is the library providing Course Reserves?

The Library is unable to provide traditional Course Reserves service at this time. However, we have created this Textbook Guide to help you learn about ways you can get access to your textbooks. If you have questions about any of the information in the Textbook Guide, please contact the Library for assistance.


Q: What MSJ Library resources can I remotely access while I am away from campus?

A: The MSJ Library provides a large collection of online resources, including:

  • journal articles
  • ebooks
  • videos
  • databases
  • subject guides

These and other information resources are accessible through a collection of 182 databases listed on the Library’s website. You can access all these databases from off-campus using the library number printed on the front of your Mount ID card

Helpful Links:


Q: What if I don’t have my Mount ID card or don’t know my library number?

A: If you don’t know your LIB ID barcode number, you can look it up securely in myMount. Note: you will first need to log in to myMount to view the page.

Helpful links:


Q: Can I get research help remotely (off-campus) from librarians?

A: Yes, you can request help by visiting the "Research Help" section of the Library's website. Help options available include the new chat reference service, email (library@msj.edu), or telephone (513-244-4216). Here are some examples of ways that MSJ Librarians can assist you:

  • research help
  • guidance when you are starting a research assignment
  • help with search strategies
  • research consultations 
  • help with finding and using online resources

Please don’t hesitate to ask for assistance. Our team of MSJ Librarians will take turns monitoring chat, email, and phone during the library’s hours of operation, which are posted on the library homepage. We will try to respond to requests within 24 hours.  You may also consult the librarian created subject guides that serve as starting points for research assignments.

Helpful links:


Q: Can I borrow books from OhioLINK?

OhioLINK borrowing services are available. Read more information about OhioLINK. When your OhioLINK items arrive, they will be checked out to you, placed in an envelope with your name on it, and the envelope will be placed on a pickup cart located just outside the Library main entrance. You can pick up your items any time the Library is open. When you are finished, return your items to either the outside return drop or the inside return drop located just to the right of the Library entrance.


Q: Can I make Interlibrary Loan (ILL) requests?

ILL services is available. Learn more about ILL services. If you borrow a book via ILL, the book will be checked out to you, placed in an envelope with your name on it, and the envelope will be placed on a pickup cart located just outside the Library main entrance. You can pick up your book any time the Library is open. When you are finished, you may return your book to either the outside return drop or the inside return drop located just to the right of the Library entrance.