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Research Help


Due to COVID-19, the MSJ Library building is CLOSED until further notice. The Library’s online resources & services are available via this website.  Research assistance is available via chat, email, and telephone. Visit Research Help or email us at

Get Research Help

Ask a Librarian: links to chat, email, telephone options


Contact Us

Circulation & Research:
(513) 244-4216


Archbishop Alter Library
Mount St. Joseph University
5701 Delhi Road
Cincinnati, OH 45233

Web site:

Social Media:   @MSJLibrary on Twitter

Get Research Help

Research help via chat is a new service available to MSJ students, staff, and faculty.  When the service is not being staffed, we welcome patrons to email the Library at for assistance.

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To email MSJ Librarians about research help or other library services, please contact

You can expect a response to your question within 24 hours or sooner.

Do you need more in depth help with your research?
The MSJ Librarians offer consultations tailored to your individual research needs.
To schedule an appointment, visit the Make an Appointment page.

Schedule Appointment button

Main desk for Circulation and Research Help:  (513)-244-4216

Contact a Librarian for Research Help

How can we help you? Your MSJ Librarians can:

  • Provide guidance when you don’t know where or how to start your research.
  • Teach you search strategies for finding and evaluating information.
  • Show you tools & resources that will help with your class papers and projects.
  • Answer questions about Library policies and services.
  • Keep you informed about new resources and services.

Patrons are able to get research help during closures related to the Coronavirus/Covid-19 epidemic by:

  • Email:
    Email the MSJ Librarians, one of whom will respond to your request within 24hrs.

MSJ Librarians available to assist you:

   Bridget DuMont, MLIS
   Librarian I, Head of Access Services
   Phone: 513-244-4880
   Susan M. Falgner, MLS
   Librarian II, Head of Reference & Instructional Services
   Phone: 513-244-4352
  Julie Flanders, MSW, MLS
   Librarian III, Head of Strategic Collection Services
   Phone: 513-244-4798
  Cynthia Gregory, MLS, MFA
   Librarian III, Head of Electronic Resources
   Phone: 513-244-4762
  Scott Lloyd, MA, MDiv, MLS
   Senior Librarian, Director of Library Services
   Phone: 513-244-4347
   Josh Zeller, MLIS
Access Services Coordinator
    Phone: 513-244-4882

Remote Learning & Library Services FAQ

Due to COVID-19, the MSJ Library building is CLOSED until further notice. Many of the Library’s online resources & services are still available via this website.   We have provided the following FAQs to help clarify how you can continue accessing library services and resources in the weeks ahead:

What library resources can I remotely access while I am away from campus?

The MSJ Library provides a large collection of online resources, including:

  • journal articles
  • ebooks
  • videos
  • databases
  • subject guides
These and other information resources are accessible through a collection of 182 databases listed on the Library’s website. You can access all these databases from off-campus using the library number printed on the front of your Mount ID card.  Helpful Links:

What if I don’t have my Mount ID card or don’t know my library number?

If you don’t know your LIB ID barcode number, you can look it up securely in myMount. Note: you will first need to log in to myMount to view the page.

Can I get research help remotely (off-campus) from librarians?

Yes, you can request help by emailing the Library: For example, we can provide:

  • research help
  • guidance when you are starting a research assignment
  • help with search strategies
  • research consultations 
  • help with finding and using online resources
Please don’t hesitate to ask for assistance! Librarians will take turns responding to emails. We will try to respond to requests within 24 hours.  Also, please take advantage of the librarian created subject guides that serve as starting points for research assignments.

I have books checked out from the MSJ Library and/or OhioLINK. What should I do with them? Will I be charged for them if they’re overdue?

The Library will not charge overdue fines while the campus is closed. Do not worry about returning any library materials until the Library is open again. We will renew all currently checked-out materials until the Library re-opens. If you have received an overdue notice, email the Library and we’ll help you resolve the issue. If you have any questions or concerns about library materials, please contact the Library:

Can I still request interlibrary loans (ILL)? Can I still borrow books from OhioLINK?

We will continue fulfilling ILL requests for resources that we can deliver electronically, such as articles, book chapters, essays, etc. You can submit ILL requests by any of the following ways:

Unfortunately, we cannot offer OhioLINK borrowing services, since the Library will be closed.  We are also unable to fill ILL requests for books at this time.